Shipping and shipping costs

All purchases are delivered as a letter or a post package to your address. 

• Shipping costs for addresses in Finland are 0,9 - 4,9 eur depeding on the size of the ordered items.
• Shipping cost to other EU countries and Norway is 7 eur. For furniture and buggies & accessories real delivery costs will apply. Please contact us before ordering.
• For other destinations, please contact us before ordering.

Delivery time

Orders are shipped within 2 - 5 working days after payment has reached Punavuoren peikko.

Payment instructions 

The order is to be payed with VISA, MasterCard, VISAElectron of Maestro card. Alternatively, you can make a bank transfer to Punavuoren peikko bank account in Finland. The orders are delivered only after a payment of the complete order value has been made. Ordered items are held for up to 1 week. If payment has not been received within 1 week, we consider the order cancelled.

Returns

If you are not happy with the delivered product, Punavuoren peikko gives you the right to return it within 14 days. The product has to be unused and in the same condition when purchased including packaging & tags. As an exception, hygiene products such as underware cannot be returned (unless they are faulty). Please contact Punavuoren peikko in beforehand, if you would like to make a return.

Customer register

Punavuoren peikko keeps a customer register. Registration is not compulsory. Customer register can only be accessed by Punavuoren peikko staff - it is protected with a user name and password. Information is not given further.

Prices

Product prices are in euro (EUR), and they contain Finnish Value Added Tax (VAT) of 22%. Punavuoren peikko has the right to change prices without notice. Shipment costs are added to all orders.

For orders with a shipping address outside EU and Norway, VAT is deducted from the order value. The orderer is responsible for all import duties, taxes and related clearance work that might be required by the country of destination.   

Force Majeur

Punavuoren peikko cannot be held responsible if delivery is delayed or made impossible due to e.g. strike, import regulations or goverment decisions.